Marketing automation software helps businesses with all of their customer experience and marketing efforts including email marketing, content marketing, and SEO, all of which improve their customer journey and shape their marketing strategies. This also helps businesses identify and retain the right customers, improve brand awareness and loyalty, and build resilient customer relationships that provide repeat sales and increase business revenue. With all of these benefits, it isn’t surprising that the global marketing automation market size reached $5.2 billion in 2022 and is projected to exceed $9.5 billion by 2027. Given this fast-growing market, it’s crucial to stay on top of the latest automation trends so that your small business can take advantage of those new developments.

Virtual events aren’t a new concept, but when the global pandemic struck, organizations found themselves having to forgo in-person events for virtual ones. At that time, research showed that virtual events were up 1,000 percent, but event planners were still playing catch-up. Though 76 percent of event planners were going virtual, only 40 percent of those said they were knowledgeable about how to plan and execute these events.

Sales tech is defined as a set of tools that help accelerate and enhance sales productivity by enabling sales reps to use their time and customer intelligence as effectively and efficiently as possible. Sales enablement is also a subset of sales tech which has become increasingly popular as we recognize the power of content as a tool in B2B marketing and sales; and as we get better at leveraging technology to help with buyer engagement through their journey.