Omnichannel for B2B Sales
Omnichannel is a multichannel approach to sales that focus on providing seamless customer experience whether the client is shopping online from a mobile device, a laptop or in a brick-and-mortar store. Omnichannel gives your B2B customers a unified experience no matter what digital device or platform they are using. It follows that as B2B buyers have become accustomed to Omnichannel e-commerce in B2C, they also want and expect a seamless and consistent B2B experience, the demand is there.